Shipping policy
SHIPMENTS
For all our shipments we rely exclusively on the express courier GLS, a leading shipping company, therefore we offer you an express delivery service for every order.
ORDER PROCESSING TIMES
Before being entrusted to the courier, all orders are taken over by our team. Once the check-out phase is completed, we will take charge of your order and within 24 hours we will entrust it to the courier. If you place an order on a public holiday, the delivery will take place on the first working day.
COSTS AND SHIPPING TIMES
For all orders we are able to guarantee shipping times ranging from 48\72 hours from order fulfillment.
The courier makes deliveries from Monday to Friday, from 9:00 to 18:00.
No deliveries are made on public holidays provided for by the Italian calendar.
The costs of the service vary according to the amount of the order.
SHIPPING PROBLEMS
For any problem encountered during the shipment phase, we recommend that you call GLS Italia customer service at 02.980.35556 (active from Monday to Friday, from 09.00 to 18.00)